Senior Manager - Product Training

Bengaluru, Karnataka, India ()
Requirement:-

Experience: 12 - 17 Years

Business Unit:

Position Description


Job Title:  Senior ManagerTeam: Product Training (PT) 

Location: Bengaluru


About Tejas Networks

Heard of an Indian R&D organization developing optical and data networking products for India and the world…that’s Tejas for you. Founded in the year 2000, the only Indian home grown electronic hardware design company, which has to its credit many firsts, namely the first company to successfully demonstrate hitless LCAS on Ethernet hardware, first company to run 100G interface over FPGAs, deployed all over the world and many more. We are #1 in Optical aggregation in India; top-10 globally. Not only design, we have been manufacturing our products in India…a true pioneer of “Make in India” initiative. All this has been done with an energetic & dedicated team of engineers, for whom no problem is unsolvable.

Tejas R&D organization is responsible for delivering Access, Edge and Switching products to support Broadband, Mobile Backhaul, Enterprise, Utilities, Fixed Wireless and SDN applications for access, metro and core tiers of the network.

What will you do at Tejas?

Product Engineering team owns:

•Platform and software validation for the entire product portfolio

•Technology demos at customer premises across the world

•Creating Customer Documentation and Training solutions

•Compliance with technical certifications like TL9000, TSEC etc.

Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical and data networks.


PT Senior Manager will be responsible for:

Responsibilities

•Leading a team of engineers responsible for delivering training solutions (for example SW architecture / Product / technology / troubleshooting training contents) for entire product portfolio

•Collaborate with SMEs, Customer support, and Product Management functions to gather information, and ensure that complete and accurate information is presented to customers

•Design, develop & review interactive-quality technical content in flash / HTML / Video / PPT formats etc. which can be used for training and documentation

•Deliver technology and product trainings to customers and internal Employees [travelling is a requirement for this profile]


Experience / Skill Required

•12 years of experience with BE/B.Tech./M.Tech. (EE/CS) Degree

•Hands-on experience in preparing & delivering content for networking protocols 

•Hands-on experience on Layer1, Layer2 and Layer3 networking devices

•Ability to understand customer requirements and devise training solutions

•Exceptional communication (both written and verbal) and team playing skills

•Attention to detail and customer-first attitude

Good to have 

•Hands on experience in creating e-learning content, video editing, animation will be a huge plus 

•Proficiency with HTML, XML and CSS 

•Experience working with large volume CMS

•Certifications in animations / graphics and web design / digital marketing is a plus

 




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