Services
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Along with its gamut of
products, Tejas Networks offers full life-cycle support to its customers--
right from Network Design, System Integration, Commissioning,
Operations and subsequent Maintenance. We also have partnerships
with leading equipment vendors of optical switching as well as IP
to provide an end-to-end solution to our
customers.
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Tejas
believes in partnering with its customers and offers the following
services: - |
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Network Planning, Design and
Optimization
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Since most networks
evolve based on the traffic growth, Tejas provides
network design services to allow Customers to best meet such
demands, while optimizing the total cost of the network. Tejas,
with its world-class network design and optimization team works closely
with its customers to design and optimize their network, based on
actual traffic requirements, cost constraints and logistical
support issues.
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Network
Installation, Commissioning, Testing and Program
Management
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Tejas offers
professional Engineering, Furnishing, Installation and Test
(EFI&T) services for the deployment of the network.
Capabilities range from consultation to System Engineering,
Installation Material Furnishing, Installation and Testing. Tejas'
Engineering Teams are experienced in all facets of optical network
system implementation, with hands-on experience on building leading
optical networks around the world.
Tejas can also provide program managers for personal interaction on a day-to-day
basis and coordination with the customer's execution team and
other vendors to ensure successful implementation of the
project.
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24X7
Customer Support and Technical Assistance
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Tejas
understand the stringent support needs of carrier networks and has
a fully functional Technical Assistance Center that provides 24X7
technical support and Hardware/Software Maintenance services to our
customers. Tejas can also provide a full-time support engineer on
site at the customers' location. The Resident Engineer provides
technical consultation; assists in problem isolation, planning and
executing network activities (e.g. installations, upgrades,
etc.).
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Training
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Tejas undertakes extensive training courses on the emerging optical technologies as well as all Tejas Products. Tejas training programs are aimed at maximizing the Customer's ability to successfully design, operate, and manage Tejas' products in its networking environment. Our courses are delivered by industry experts and include hands-on laboratory exercises to enable students to apply their new skills as soon as the course is completed. These courses are usually conducted at the Tejas' Training Center but can also be conducted at the customer's premises.
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System
integration: NMS, OSS integration and customizations
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Most carrier networks
world-wide are built using equipment from multiple
vendors. In order to ensure that Tejas products get seamlessly integrated in
the customer's operational and management systems, Tejas provides
customized integration services for NMS and OSS integration so as
to enable end-to-end management of network, point-and-click and
other such features. Tejas products support a high degree of interoperability in order to ensure a seamless network environment across multiple vendor scenarios.
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